The complete user guide for running your clinic on 3eyadah — patients, appointments, clinical records, billing, and the patient portal. No training session required.
3eyadah is a complete clinic-management platform. Everything your clinic needs to run day to day lives in one place: the patient register, the appointment calendar, clinical notes, prescriptions, billing, insurance, and a self-service portal for your patients.
This documentation is written for the people who use the system every day — receptionists, nurses, doctors, and clinic managers. You don't need any technical background. Each guide walks through a real task, step by step, with pictures of the screens you'll see.
New here? Start with these three.
| Section | What it covers |
|---|---|
| Getting Started | Signing in, the menu, dashboards, switching language. |
| Setup & Onboarding | One-time configuration: clinic details, hours, appointment types, specialties, staff, modules. |
| Patients & People | The patient register, families, insurance, documents and reports. |
| Appointments | Booking, the calendar, today's list, the waiting list, rescheduling, and recalls. |
| Clinical Records | Encounters (SOAP notes), vitals, diagnoses, allergies, lab orders, prescriptions. |
| Specialty Modules | The optional clinical modules for each specialty. |
| Billing & Finance | Payments, invoices, insurance claims, JoFotara e-invoicing, expenses, reports. |
| Patient Portal | The patient-facing app and how to configure it. |
| Help | Frequently asked questions, troubleshooting, and a glossary. |